How do you count sanitary facilities?

We can discuss all apartment cleaning tasks individually. To do this, you must contact us via messenger. We have a fixed hourly rate. 

As a rule, we do not wash ceilings and chandeliers because our cleaners do not have the opportunity to bring ladders. In individual cases and for an additional charge, we can also clean hard-to-reach areas if you have a ladder. 

We use professional cleaning products. They are hypoallergenic and safe for children and pets. Each cleaner has the 4-6 cleaning products they need for cleaning. 

You will see the cleaner's name and phone number in your personal account on the day of the job. You can also send us a message if you have any questions about cleaning. 

You can select a specific cleaner when you order a cleaning through the website. You will see a list of cleaners that you have previously hired and who have received a positive review. If the cleaner is not on the list, it means that he is not available on the selected day. 

Just like with windows. We count the wings. If you have 8 window sashes that don't reach the floor, that's 4 windows. If you have 4 casements from ceiling to floor, that's 4 windows. As with windows - 2 sashes that do not reach the floor are a window. A floor-to-ceiling window is also a window. 

This does not need to be stated separately. The kitchen and the entire intermediate space are included in the basic cleaning. 

If you have renovated your apartment and now have two rooms instead of one - you can list your apartment as a one-room apartment. A kitchen-living room is considered one room and one kitchen extension. The bedroom and the kitchen-living room are considered two rooms and an attached kitchen. 

We have a separate page on our website with pictures showing how we count windows. A window consists of either two sashes not reaching the floor or a section from the ceiling to the floor. We count double windows as two windows. The balcony door counts as a window. 

Washing tiles is part of every standard cleaning service. We will wash the tiles in the kitchen and bathroom. If we need to clean the joints between the tiles - you must let us know before placing a cleaning order. This is an additional service to cleaning and must be paid for separately.

We rarely use the term "general cleaning". All of our cleaning services are full service, general cleaning plus a wide range of additional services. If you need to clean an apartment that has not yet been cleaned, has not been lived in for a long time or something has happened in it, this should be discussed in person. In this case, the cleaning will probably be counted as an hourly wage of €25.90/hour. 

We have powerful vacuum cleaners, but only the cleaners who drive private cars have them. So if you need such a vacuum cleaner for cleaning, let us know in advance and we will try to find a free appointment.  

We offer cleaning services for all types of kitchens, appliances and furniture cleaning inside and out. We clean the refrigerator, the microwave, the oven, the extractor hood. We take everything out of the cupboards and clean them inside and out. We clean floors, window sills, furniture, skirting boards, doors, remove rubbish and tidy up. You can order cleaning of the kitchen separately - without ordering cleaning of the entire apartment. We will be doing a four hour cleaning in the kitchen. 

We wash the windows on both sides, with frames and window sills. A window consists of two sashes not reaching the floor, or part of the French window. The door to the balcony counts as a window. Double windows count as two windows. In winter we only wash the inside of the windows - the price for window cleaning is reduced during this time.

You can order a cleaning service on the day you need it -  we can arrive as early as two or three hours after you order. You can also order a cleaning service in advance. If you book your cleaning a month in advance, that's no problem either. We will be there at that time and you will receive a reminder text message the day before.

You have the option to select the "Start cleaning at any time" option on the website (we will let you know when the cleaner arrives) or the option "check the day before" (we will contact you and decide when the cleaning starts).